Shipping Policy

At Koroole, we strive to provide our customers with a seamless and hassle-free shopping experience, including reliable and efficient shipping services. Our shipping policy outlines the details of our shipping process, including shipping methods, delivery times, and associated costs.

Shipping Methods
1. Standard Shipping: We offer standard shipping for all orders, with delivery typically within [number] business days. Standard shipping is available to addresses within [list of countries or regions where standard shipping is available].
2. Expedited Shipping: For customers who require faster delivery, we also offer expedited shipping options. Expedited shipping typically delivers within 7-10 business days and is available for an additional fee.
3. International Shipping: We proudly ship our products worldwide to customers around the globe. International shipping rates and delivery times may vary depending on the destination country and shipping method selected.

Processing Time
1. Order Processing: Orders are processed and shipped within 7-10 business days of payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.
2. Custom Orders: For custom orders or personalized items, additional processing time may be required. Our customer service team will provide you with an estimated timeline for custom orders upon confirmation.

Shipping Costs
1. Standard Shipping: Shipping costs for standard shipping are calculated based on the weight and dimensions of the package, as well as the destination address. Shipping costs will be displayed at checkout before payment confirmation.
2. Expedited Shipping: Expedited shipping options are available for customers who require faster delivery. Additional shipping charges will apply, and the cost will be calculated based on the selected shipping method and destination address.
3. International Shipping: International shipping rates vary depending on the destination country and shipping method selected. Shipping costs will be calculated at checkout based on the weight and dimensions of the package, as well as the destination address.

Order Tracking
1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status and location of your package as it makes its way to you.
2. Tracking Updates: Please note that tracking updates may take some time to appear in the system, especially during peak shipping periods or when shipping internationally. If you have any concerns about the status of your order, please contact our customer service team for assistance.

1. Delivery Times: Delivery times may vary depending on the shipping method selected, as well as the destination address. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or customs processing times may impact delivery times.
2. Delivery Address: Please ensure that the shipping address provided at checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team at We are here to assist you and ensure a smooth shipping experience with every Koroole order.